# Terms of Service

**Last updated: October 16, 2026**

These Terms of Service ("Terms") govern your use of https://24hrfixitpros.com, our web and mobile apps, and our API and MCP server (together, the "Service"), operated by [LEGAL BUSINESS NAME], [MAILING ADDRESS] ("24hrFixItPros", "we", "us"). By using the Service you agree to these Terms. If you don't agree, don't use the Service. Our [Privacy Policy](https://24hrfixitpros.com/privacy) explains how we handle personal information.

## 1. Emergencies: call 911

**If anyone is in danger, such as a fire, gas leak, crime in progress, medical emergency, flooding near electrical wiring or a car stopped in traffic, call 911 first.** The Service is for finding private businesses such as locksmiths, tow trucks and plumbers. It is not an emergency service, and we don't dispatch anyone.

## 2. We're a directory, not a service provider

- **We don't perform the services.** Businesses listed on 24hrFixItPros are independent third parties. We are not a locksmith, towing company, glazier, restoration company, plumber or HVAC contractor, and we don't employ, endorse, guarantee, license or supervise the businesses we list.
- **We're not part of your agreement with the pro.** Any quote, price, job, payment, warranty or dispute is strictly between you and the business. Check licensing, insurance, price and identification before work starts. Colorado and Denver licensing rules apply to some trades.
- **Listings may be inaccurate.** Listings are compiled from public sources, such as business websites and public directories, and from businesses themselves. Names, phone numbers, hours, "open now" status, service areas and addresses can be incomplete, out of date or wrong. Always confirm by phone. Corrections: [help@24hrfixitpros.com](mailto:help@24hrfixitpros.com).
- **Tracking numbers.** A phone number shown may be a 24hrFixItPros tracking number that forwards to the business.
- **Sponsored placements** are paid advertising and are always labeled "Sponsored." A Sponsored label is not a recommendation.

## 3. Using the Service

You may use the Service only for lawful, personal or business purposes. You agree not to: submit false callback or text requests or impersonate anyone; harass or spam listed businesses; scrape or copy the directory in bulk except through our API under Section 6; interfere with or try to gain unauthorized access to the Service; or use the Service to break any law.

You must be at least 18 to advertise, and old enough to form a binding contract where you live to submit requests.

## 4. Sponsor terms (Sponsored ZIPs)

These terms apply to businesses that buy a Sponsored placement ("Sponsors"), in addition to the rest of these Terms.

- **Monthly subscription.** Sponsored placements are billed monthly in advance through Stripe, at the price shown at checkout for each ZIP code you choose. Your subscription renews automatically each month until you cancel. Prices may change with at least 30 days' notice before your next renewal.
- **Cancel anytime.** To cancel, use **Cancel plan** on your sponsor manage page (the private link we email you), or email [help@24hrfixitpros.com](mailto:help@24hrfixitpros.com) from your account email. Renewal stops, and your ad keeps running through the end of the month you've already paid for. Except where the law requires otherwise, we don't give refunds or credits for partial months.
- **Exclusive ZIP + trade slot.** Each Sponsored slot is exclusive: while your subscription is active and paid, we won't sell another Sponsored placement for the **same trade in the same ZIP code**. Exclusivity covers only Sponsored placements. Regular directory listings for other businesses in your trade and ZIP will still appear. Slots are held briefly during checkout and are released if checkout isn't completed. If a payment fails and isn't fixed, we may pause your ad and release the slot.
- **Ad content rules.** Your ad, business name, phone, logo and photos must be accurate, lawful and your own, or used with permission. Ads may not: be false or misleading (including about prices, licensing, insurance, response times or 24/7 availability); impersonate another business; use bait-and-switch pricing; contain hateful, sexual, violent or discriminatory content; infringe anyone's rights; or promote services you aren't licensed to perform. You're responsible for your ad and for complying with advertising, licensing and consumer-protection laws.
- **Our right to review and remove.** We may review, edit for formatting, reject, pause or remove any ad at any time if we believe it breaks these Terms, the law, or harms users or the Service. We'll tell you why when practical. If we remove an ad for reasons other than your breach, we'll refund the unused part of that month.
- **No guarantee of results.** We don't guarantee any number of views, clicks, calls, leads or jobs, or that a call or lead will turn into work. Reported stats are our good-faith counts and may differ from other measurements.
- **Leads and texts.** If you opt in to lead texts, you agree to receive them at the number you give us. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help. You agree to use lead contact details only to respond to that customer's request, and never for unrelated marketing, and to handle them in line with applicable privacy laws.
- **License to display.** You give us a non-exclusive, royalty-free license to display your ad, name, logo and photos in the Service and in our marketing about Sponsored placements for as long as your ad runs.

## 5. Claimed listings

Businesses that claim a listing must have authority to act for that business and must keep their information accurate. We may verify a claim, edit listing details, decline or reverse a claim, or hide a listing that appears closed, inaccurate or abusive.

## 6. API and MCP acceptable use

We offer a free, read-only public API (https://24hrfixitpros.com/api/v1) and MCP server (https://24hrfixitpros.com/mcp) so apps and AI agents can help people find emergency help. When you use them:

- **Purpose.** Use them to help people find a pro. Link to the listing URL on 24hrFixItPros when you show a pro.
- **Accuracy notice.** Tell people that hours and open-now status are best-effort in America/Denver time, and that they should confirm by phone. Phone numbers may be tracking numbers that ring the business.
- **Label ads.** Keep the "Sponsored" label on any Sponsored placement you show.
- **No bulk resale, and no marketing calls or texts.** Don't resell or redistribute the data as a dataset, and don't use listed numbers for marketing calls, robocalls or texts.
- **Rate limits.** 120 API requests and 60 MCP requests per minute per IP, or as stated in our docs. Don't try to get around the limits.
- **No write actions.** Agents may not submit callback or text requests for people. Send the person to the listing page or have them call.

We may change, limit or end the API or MCP, or block any user, at any time. The [llms.txt](https://24hrfixitpros.com/llms.txt) and [developer docs](https://24hrfixitpros.com/developers) summarize these rules.

## 7. Our content and your feedback

The Service, including its design, software and compilation of listings, belongs to us and our licensors. You may use it as these Terms allow. If you send feedback, we may use it without obligation to you.

## 8. Disclaimers

THE SERVICE AND ALL LISTINGS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DON'T WARRANT THAT LISTINGS ARE ACCURATE OR CURRENT, THAT ANY BUSINESS IS OPEN, AVAILABLE, LICENSED, INSURED OR QUALIFIED, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

## 9. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) WE ARE NOT LIABLE FOR THE ACTS, OMISSIONS, WORK, PRICES, DELAYS OR CONDUCT OF ANY BUSINESS LISTED ON OR FOUND THROUGH THE SERVICE, OR FOR ANY PROPERTY DAMAGE, PERSONAL INJURY OR LOSS ARISING FROM YOUR DEALINGS WITH THEM; (B) WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, DATA OR GOODWILL; AND (C) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF $100 OR THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM. SOME JURISDICTIONS DON'T ALLOW CERTAIN LIMITS, SO SOME OF THESE MAY NOT APPLY TO YOU.

## 10. Indemnity

You agree to defend and indemnify us against claims, losses and costs (including reasonable attorneys' fees) arising from your misuse of the Service, your breach of these Terms, or, for Sponsors and claimed businesses, your ads, listings and services.

## 11. Suspension and termination

We may suspend or end your access to any part of the Service at any time if we reasonably believe you've broken these Terms or the law. Sections 2 and 7 through 13 survive termination.

## 12. Governing law and disputes

These Terms are governed by the laws of the **State of Colorado**, without regard to conflict-of-laws rules. Any dispute will be brought only in the state or federal courts located in the City and County of Denver, Colorado, and you and we consent to their jurisdiction. Either party may bring an eligible claim in small claims court. Before filing a claim, please email [help@24hrfixitpros.com](mailto:help@24hrfixitpros.com) so we can try to resolve it informally within 30 days.

## 13. Changes and general terms

We may update these Terms by posting a new version here with a new "Last updated" date. If changes are material, we'll give reasonable notice, and Sponsors will be told by email before their next renewal. Continued use after changes take effect means you accept them. If any part of these Terms is unenforceable, the rest stays in effect. Our failure to enforce a term isn't a waiver. These Terms, together with the Privacy Policy and any checkout terms, are the entire agreement between you and us about the Service.

## Contact

[LEGAL BUSINESS NAME]
[MAILING ADDRESS]
Email: [help@24hrfixitpros.com](mailto:help@24hrfixitpros.com)

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Source: https://24hrfixitpros.com/terms · Last updated 2026-10-16